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Veteran
Founded
& Built
By Those Who Served
🎖️ Built for Those Who Served

AI Medical Assistant for Veterans
No Appointment. No Waiting Room.
Available 24/7.

The VA sees you when it can. We're here for the other days.

Your personal AI health assistant — trained across every medical specialty and able to explain it in a way you can understand. Ask about symptoms at 2am, decode a VA diagnosis the same day you receive it, upload lab results for a plain-English explanation, and walk into every C&P exam fully prepared. The kind of thorough medical guidance your VA doctor wishes they had time to give.

🆘 If you are in crisis, call or text 988 then press 1 for the Veterans Crisis Line — available 24/7.
🏥Designed with Physicians
🔒Completely Private — Not Connected to VA or DoD
🤖Powered by Anthropic Claude
⏱️Available 24/7 — No Wait Times

The VA Gap

The VA was built for millions. You need someone focused on just you.

The VA system serves over 9 million veterans — and it's stretched thin. Average wait times for primary care exceed 20 days. Appointments run 8 minutes. Mental health backlogs stretch for months. And when you transition from military to civilian care, years of medical history often gets lost in the gap.

Patient Support 24/7 doesn't replace the VA — it fills the space between appointments. Ask any question at 2am. Decode a confusing diagnosis the same day you receive it. Walk into your next C&P exam prepared, not guessing.

20+ days
average VA wait time for primary care appointment
9M+
enrolled veterans competing for VA healthcare resources
8 min
average time a doctor spends per patient visit
24/7
Patient Support 24/7 is available — no wait, no appointment

Conditions We Understand

Built for the full complexity of veteran health

🧠
PTSD
Understand your diagnosis, your treatment options, and your medications. Prepare for mental health appointments without having to explain everything from scratch each time. Completely private — nothing is shared with any agency.
💥
Traumatic Brain Injury (TBI)
Decode imaging reports and neurological assessments in plain language. Understand what your specific TBI findings mean, what symptoms to monitor, and what questions to ask your neurology team.
🦴
Chronic Pain & MSK Injuries
Back injuries, joint damage, nerve pain — conditions common after years of physical service. Understand your diagnosis, your imaging results, treatment options, and how to describe your pain clearly for disability claims.
🫁
Toxic Exposure (Burn Pits, Agent Orange)
Understand conditions linked to burn pit exposure, Agent Orange, Gulf War Illness, and other service-related toxic exposures — including PACT Act eligibility, associated conditions, and how to document your claim.
💊
Polypharmacy & Medications
Many veterans take 5 or more medications across VA and civilian providers. Patient Support 24/7 tracks your full medication list, explains interactions, clarifies side effects, and helps you understand the difference between VA formulary and civilian equivalents.
❤️
Cardiovascular & Metabolic Conditions
Veterans have higher rates of hypertension, diabetes, and metabolic syndrome. Understand your numbers, track your conditions, and prepare for every specialist appointment with organized, accurate information.
👩
Female Veteran & MST-Related Care
Female veterans face unique healthcare challenges that are often underserved in the VA system. Patient Support 24/7 provides private, non-judgmental support — including conditions related to Military Sexual Trauma. Nothing you share is visible to anyone.
😴
Sleep Disorders & TBI-Related Fatigue
Sleep apnea, insomnia, and chronic fatigue are among the most common — and most undertreated — veteran conditions. Understand your sleep study results, your CPAP settings, and how sleep disorders interact with PTSD and TBI.
👂
Hearing Loss & Tinnitus
The most commonly claimed service-connected conditions. Understand your audiogram results, how hearing loss ratings are calculated, and how to document the service connection between noise exposure and your current hearing condition.

What You Can Do Here

Every situation a veteran faces between appointments

📋
Prepare for C&P Exams
C&P exams determine your disability rating. Patient Support 24/7 helps you organize your symptom history, understand how your condition links to your service, and prepare the detailed, clinical description that supports a strong result.
🔍
Decode VA Medical Reports
VA diagnostic reports, imaging results, and lab work are written for clinicians — not patients. Upload any document and get a plain-language explanation of every finding and what it means for your care.
🏥
Navigate VA vs. Civilian Care
Coordinate across two systems that don't always communicate. Understand what's covered under VA care vs. civilian insurance, how to get referrals, and how to ensure your full medical history follows you across providers.
💬
Ask Anything — At 2am
Symptom questions don't wait for business hours. Get a thorough, personalized response any time — without a hold queue, without explaining your history from scratch, without judgment.
📝
Build Your Medical History
Your private medical profile grows with every conversation — conditions, medications, service history, and test results. Carry a complete, accurate health record that no transition, deployment, or system change can lose.
👨‍👩‍👧
Caregiver & Family Support
Family caregivers of veterans carry enormous medical complexity. The Family plan gives each family member their own private profile — manage health for a veteran spouse, aging parent, or children from one account.

How It Works

A personal medical AI that gets smarter every time you use it

Patient Support 24/7 veteran medical AI conversation on mobile phone
💬

Tell us what's going on

Type or dictate your question in plain language — describe your symptoms, ask about a diagnosis, or upload a VA report, lab result, or imaging document. We'll give you a clear, plain-English explanation.

🩺

We ask the questions your VA doctor doesn't have time for

We conduct an intelligent conversational interview — asking about symptom duration, severity, triggers, and related factors so nothing gets missed. No time limits. No waiting rooms. No rushing.

🧠

Gets smarter about your service and medical history over time

As you use Patient Support 24/7, we build a private profile of your conditions, medications, service history, and test results — all stored securely on your device. Every future conversation is more accurate and more personalized.

Walk into every VA appointment or C&P exam fully prepared

We generate a structured symptom summary and prioritized question list formatted the way providers expect — so the minutes you have with your VA doctor count. No more forgetting what you needed to say.

Your Privacy Is Non-Negotiable

Nothing you share here ever reaches the VA, DoD, or any government system.

For veterans, privacy isn't just a preference — it's often the difference between seeking help and not. Mental health questions, sensitive conditions, and benefit-related history all stay encrypted on your device. We have no connection to any military, government, insurance, or claims system.

🔒
Encrypted on Your Device
Your medical history is encrypted with your own personal key before it ever leaves your device. Not even we can read it. No one can — not the VA, not the DoD, not a subpoena.
🚫
Zero Government Connections
Patient Support 24/7 has no integration with, no reporting to, and no connection to the VA, DoD, TRICARE, the DoD medical records system (AHLTA/MHS GENESIS), or any government database.
🧑‍⚕️
Anonymous AI Consultations
Questions sent to our AI are fully anonymous. No personally identifiable information is ever attached to your health questions — not your name, not your service number, not your location.

Simple, Transparent Pricing

Less than one VA copay per year.

Start free — no credit card required. The Individual plan costs less than a single urgent care visit. The Family plan covers 4 people in your home.

Free Trial
Try it out — no credit card needed
$0

18 free messages to get started

  • 18 AI medical consultations
  • Symptom descriptions & questions answered
  • Doctor visit preparation
  • No credit card required
Start Free Trial
Family
Up to 4 people in your home
$ 17 /year
Regular price $25/year
🏷 Use code VETERAN — save $8
  • Unlimited AI consultations
  • Medical history storage for all members
  • Doctor visit preparation & summaries
  • 24/7 availability
  • Full conversation history
  • Up to 4 family members
  • Separate private profiles per member
Get Started — $17/yr

🎖️ Veteran Special: Use code VETERAN — Individual $10/yr (reg. $15) • Family $17/yr (reg. $25). View full plan details →

Veterans' Questions

Frequently Asked Questions

Patient Support 24/7 helps veterans bridge the gap in VA care — understanding diagnoses, preparing for appointments, decoding VA medical reports, and getting answers between visits. With average VA wait times exceeding 20 days, having AI support available 24/7 means veterans no longer have to wait weeks for answers to urgent health questions.

Yes. C&P (Compensation and Pension) exams are critical to establishing or increasing a service-connected disability rating. Patient Support 24/7 can help you understand your condition in medical terms, organize your symptom history clearly, identify how your condition links to your service, and prepare the kind of detailed, structured description that supports a strong C&P exam result.

Patient Support 24/7 provides private, non-judgmental support for understanding PTSD — symptoms, treatment options, medication effects, and how to communicate with providers. It is not a crisis service or replacement for therapy, but it can help you prepare for mental health appointments, understand your treatment plan, and feel more in control of your care. All conversations are private and encrypted — nothing is shared with the VA, DoD, or any third party.

Your medical history and all your questions are completely private (secured on your own device) — not even we can read it. Patient Support 24/7 is completely separate from the VA, DoD, or any government system. Nothing you share here is ever reported, flagged, or accessible to any military, government, or insurance entity. This is your private space.

Yes. Traumatic Brain Injury affects hundreds of thousands of veterans, and the medical literature is complex. Patient Support 24/7 can help you understand your TBI diagnosis in plain language, explain what specific test results or imaging findings mean, clarify treatment options and their effects, and prepare detailed questions for your neurology or VA appointments.

Yes. Many veterans are prescribed multiple medications across VA and civilian providers, and managing interactions, side effects, and dosage schedules is genuinely complex. Patient Support 24/7 stores your complete medication list and uses it in every answer — checking for interactions, explaining side effects, and helping you understand the purpose of each medication.

Patient Support 24/7 provides private, sensitive support for all conditions — including those related to Military Sexual Trauma (MST). Female veterans face unique healthcare challenges that are often underserved in the VA system. Our AI provides non-judgmental, clinically informed guidance in a completely private environment. Nothing you share is visible to any provider, government agency, or other party.

Yes. Patient Support 24/7 understands conditions specific to military service — Gulf War Illness, Agent Orange-related cancers and conditions, burn pit exposure under the PACT Act, depleted uranium exposure, and occupational hazards of military service. It can help you understand how these conditions are diagnosed, how they progress, and how they are typically handled in VA claims.

The VA helpline provides triage and crisis support. Patient Support 24/7 provides something different: deep, personalized medical guidance available any time — not just in a crisis. You can ask complex questions about your conditions, understand your medications, prepare for appointments, and track your health history across every conversation. No hold time. No limited hours. No need to re-explain your entire history each call.

Patient Support 24/7 can be a valuable tool in disability appeal preparation — helping you understand your medical records in plain language, identify clinical language that connects your service to your condition, and organize your symptom history clearly. It is not a legal service and cannot replace a VSO or attorney, but it can help you walk into those conversations better prepared.

Patient Support 24/7 is not a crisis service. If you are in crisis or having thoughts of suicide or self-harm, please contact the Veterans Crisis Line immediately: call or text 988 then press 1, or chat at VeteransCrisisLine.net. Patient Support 24/7 is for medical guidance and health understanding — not emergency response.

Start free with no credit card. Use promo code VETERAN to take the Individual plan to $10/year (reg. $15), and the Family plan to $17/year (reg. $25) for up to 4 members. At $10/year, it costs less than a single VA urgent care copay outside the network. We appreciate your service, and we priced this to make it accessible to as many veterans as possible.

Yes — no app download required. Go to patientsupport247.com in any browser on your phone, tablet, or computer. You can add it to your home screen for one-tap access. The interface is conversational — just type your question or tap the microphone and dictate it out loud, exactly like leaving a voice message. If you can send a text, you can use Patient Support 24/7.

Start free. Get answers today.

No appointment. No waiting room. No credit card to start.
18 free conversations — then $10/year for unlimited access.

Start Free Trial →

If you are in crisis, call or text 988 then press 1 — Veterans Crisis Line