The VA sees you when it can. We're here for the other days.
Your personal AI health assistant — trained across every medical specialty and able to explain it in a way you can understand. Ask about symptoms at 2am, decode a VA diagnosis the same day you receive it, upload lab results for a plain-English explanation, and walk into every C&P exam fully prepared. The kind of thorough medical guidance your VA doctor wishes they had time to give.
The VA Gap
The VA system serves over 9 million veterans — and it's stretched thin. Average wait times for primary care exceed 20 days. Appointments run 8 minutes. Mental health backlogs stretch for months. And when you transition from military to civilian care, years of medical history often gets lost in the gap.
Patient Support 24/7 doesn't replace the VA — it fills the space between appointments. Ask any question at 2am. Decode a confusing diagnosis the same day you receive it. Walk into your next C&P exam prepared, not guessing.
Conditions We Understand
What You Can Do Here
How It Works
Type or dictate your question in plain language — describe your symptoms, ask about a diagnosis, or upload a VA report, lab result, or imaging document. We'll give you a clear, plain-English explanation.
We conduct an intelligent conversational interview — asking about symptom duration, severity, triggers, and related factors so nothing gets missed. No time limits. No waiting rooms. No rushing.
As you use Patient Support 24/7, we build a private profile of your conditions, medications, service history, and test results — all stored securely on your device. Every future conversation is more accurate and more personalized.
We generate a structured symptom summary and prioritized question list formatted the way providers expect — so the minutes you have with your VA doctor count. No more forgetting what you needed to say.
Your Privacy Is Non-Negotiable
For veterans, privacy isn't just a preference — it's often the difference between seeking help and not. Mental health questions, sensitive conditions, and benefit-related history all stay encrypted on your device. We have no connection to any military, government, insurance, or claims system.
Simple, Transparent Pricing
Start free — no credit card required. The Individual plan costs less than a single urgent care visit. The Family plan covers 4 people in your home.
18 free messages to get started
🎖️ Veteran Special: Use code VETERAN — Individual $10/yr (reg. $15) • Family $17/yr (reg. $25). View full plan details →
Veterans' Questions
Patient Support 24/7 helps veterans bridge the gap in VA care — understanding diagnoses, preparing for appointments, decoding VA medical reports, and getting answers between visits. With average VA wait times exceeding 20 days, having AI support available 24/7 means veterans no longer have to wait weeks for answers to urgent health questions.
Yes. C&P (Compensation and Pension) exams are critical to establishing or increasing a service-connected disability rating. Patient Support 24/7 can help you understand your condition in medical terms, organize your symptom history clearly, identify how your condition links to your service, and prepare the kind of detailed, structured description that supports a strong C&P exam result.
Patient Support 24/7 provides private, non-judgmental support for understanding PTSD — symptoms, treatment options, medication effects, and how to communicate with providers. It is not a crisis service or replacement for therapy, but it can help you prepare for mental health appointments, understand your treatment plan, and feel more in control of your care. All conversations are private and encrypted — nothing is shared with the VA, DoD, or any third party.
Your medical history and all your questions are completely private (secured on your own device) — not even we can read it. Patient Support 24/7 is completely separate from the VA, DoD, or any government system. Nothing you share here is ever reported, flagged, or accessible to any military, government, or insurance entity. This is your private space.
Yes. Traumatic Brain Injury affects hundreds of thousands of veterans, and the medical literature is complex. Patient Support 24/7 can help you understand your TBI diagnosis in plain language, explain what specific test results or imaging findings mean, clarify treatment options and their effects, and prepare detailed questions for your neurology or VA appointments.
Yes. Many veterans are prescribed multiple medications across VA and civilian providers, and managing interactions, side effects, and dosage schedules is genuinely complex. Patient Support 24/7 stores your complete medication list and uses it in every answer — checking for interactions, explaining side effects, and helping you understand the purpose of each medication.
Patient Support 24/7 provides private, sensitive support for all conditions — including those related to Military Sexual Trauma (MST). Female veterans face unique healthcare challenges that are often underserved in the VA system. Our AI provides non-judgmental, clinically informed guidance in a completely private environment. Nothing you share is visible to any provider, government agency, or other party.
Yes. Patient Support 24/7 understands conditions specific to military service — Gulf War Illness, Agent Orange-related cancers and conditions, burn pit exposure under the PACT Act, depleted uranium exposure, and occupational hazards of military service. It can help you understand how these conditions are diagnosed, how they progress, and how they are typically handled in VA claims.
The VA helpline provides triage and crisis support. Patient Support 24/7 provides something different: deep, personalized medical guidance available any time — not just in a crisis. You can ask complex questions about your conditions, understand your medications, prepare for appointments, and track your health history across every conversation. No hold time. No limited hours. No need to re-explain your entire history each call.
Patient Support 24/7 can be a valuable tool in disability appeal preparation — helping you understand your medical records in plain language, identify clinical language that connects your service to your condition, and organize your symptom history clearly. It is not a legal service and cannot replace a VSO or attorney, but it can help you walk into those conversations better prepared.
Patient Support 24/7 is not a crisis service. If you are in crisis or having thoughts of suicide or self-harm, please contact the Veterans Crisis Line immediately: call or text 988 then press 1, or chat at VeteransCrisisLine.net. Patient Support 24/7 is for medical guidance and health understanding — not emergency response.
Start free with no credit card. Use promo code VETERAN to take the Individual plan to $10/year (reg. $15), and the Family plan to $17/year (reg. $25) for up to 4 members. At $10/year, it costs less than a single VA urgent care copay outside the network. We appreciate your service, and we priced this to make it accessible to as many veterans as possible.
Yes — no app download required. Go to patientsupport247.com in any browser on your phone, tablet, or computer. You can add it to your home screen for one-tap access. The interface is conversational — just type your question or tap the microphone and dictate it out loud, exactly like leaving a voice message. If you can send a text, you can use Patient Support 24/7.
No appointment. No waiting room. No credit card to start.
18 free conversations — then $10/year for unlimited access.
If you are in crisis, call or text 988 then press 1 — Veterans Crisis Line